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ScreenConnect - missing Support+ menu

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ScreenConnect - missing Support+ menu

Postby bburden.avc » Mon Aug 24, 2015 3:30 am

Hi,

Documentation of Screenconnect shows a menu called Support which is where you can create an ad-hoc support session. Our screenconnect installation does not show this menu so we only create support sessions to machines that have the screenconnect client installed. I have uploaded an image of what the documentation shows and highlighted the missing sections (Support & Meet).

screenconnect.jpg
(140.81 KiB) Downloaded 2 times

Has anyone else seen this or know how to enable?

Thanks.
bburden.avc
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