I have been trying to fix all user permissions where I work. This is what I have been able to accomplish so far:
1- Create user classes and set permissions.
A- At the user level, the Group Membership is set to All Agents, All Clients, Service Plan and a custom group (all of our client computers reside within the All Agents and All Clients groups)
2- At the Group level, I added my custom user classes to the All Agents group permissions
My problem now is that when I expand a given client and double click at the Location level I only get the Status tab (General, Infor, Deployment & Defaults, Passwords, ignite, etc are all missing)
Then I figured out that I can set the permission at one client level and give access to Locations. I did so and the Location worked for that client (all tabs were available). I then followed the LT instructions and did a clear all permissions and copy permissions. The permissions copied to all other clients and locations, but when I try opening a location on any other client I still only get the Status tab to display.
To make things more strange, I cleared the permissions on all the clients but I still able to view the Location tab for the client I originally set the permissions (when I look at that particular client, no permissions are set)
I am a new to LabTech permissions, but it seems something is wrong. Could anyone please help?