This forum is for discussion of ticket related issues.
Ever since the LT 10 upgrade we are unable to properly change the computer/asset which is associated with a ticket.
When trying to change the "asset" it works fine when the choice is a network device but not when it's a computer.
This behavior is present across multiple permission types and clients so it's not a permissions issue.
Has anyone else seen this in LT 10?
We are still waiting on a response from support and the longer we wait the more tickets we will have to go back to fix.
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Just to follow up for the thread, we got a response and it is a known issue which will be fixed in the next patch.
No work around other than recreating the ticket from the machine
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