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LabTech Ticket Aging

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LabTech Ticket Aging

Postby kurtm.lynexsvc » Tue Nov 24, 2015 6:43 pm

Curious is there anyway to stop a Resolved/Completed ticket from aging?

although the resolved ticket moves to the completed tab in the ticket view, it still accumulates aging days.

Can is there a way to stop the aging when the ticket is resolved?

Thanks
kurtm.lynexsvc
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