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ScreenConnect with LT Cloud service

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ScreenConnect with LT Cloud service

Postby rob.marathonit » Mon Apr 27, 2015 5:24 pm

Kind of excited about the addition of ScreenConnect in LT10. Now that 10 has been implemented on my cloud server, I am keen to get set up.

Of course, the documentation assumes I have my own LT server, so I have no idea how much of the documentation applies to cloud users and how much doesn't.

Can anyone tell me what a cloud user has to do to get set up?

Thanks.
rob.marathonit
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RESOLVED: ScreenConnect with LT Cloud service

Postby rob.marathonit » Wed Sep 09, 2015 11:10 am

This isn't something I say very often (OK, this is the first time): the documentation provided by Labtech for setting up the ScreenConnect was pretty good. Had to do a little reading between the lines to adjust for being a cloud server user, but it wasn't bad by any stretch.

However, to anyone who follows the instructions to the letter, be warned: Labtech pushes out ScreenConnect 5.2, a version that isn't supported in their current integration. All of the setup procedures will flow nicely, but when you try to push SC out to a LT agent, it won't work.

All you need to do is go to the ScreenConnect site, download the 5.3.x version and install it over the old one that Labtech sent you.

So far, ScreenConnect seems to work very well...
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