LabTech Support Forums

Maintenance and Patching

This forum is for all add-on solutions for LabTech.

Moderator: jware.connectwise

Maintenance and Patching

Postby venessa.avidpractice » Tue May 24, 2016 12:04 pm

Hello All,

We are attempting to find the best resolution for our clients to patch/maintenance workstations and servers. Any advise on the best practices for setting this up in LT and ensuring that the patching is being pushed through?
Posts: 1
Joined: Mon Mar 07, 2016 3:12 pm

Re: Maintenance and Patching

Postby teamits » Wed May 25, 2016 6:39 pm

In general for Windows 7:

ensure the latest WU agent is installed (e.g. March 2016 as of today)
for 32-bit set the WU service (wuauserv?) to run as its own process
plan for checks for patches and patch installation to take a really long time (MS issue)

For LT, check the patching dataviews. For any that are failed, right click (can select multiple) and Push Again. Otherwise LT gives up after I think three tries. We have also blacklisted various Windows Update log events in LT, such as Source=DtaStor "FATAL" events. Though for those specifically I have seen some that are transient and I suspect due to the PC being turned off during the hours-long patching/check.
Hero Member
Hero Member
Posts: 1576
Joined: Wed Dec 31, 1969 8:00 pm

Return to Add-On Solutions

Who is online

Users browsing this forum: No registered users and 1 guest