I am attempting to integrate LT with Autotask. When I run the configuration sanity check from the Autotask plugin, I recieve the following error.
I have verified the username is the same on LT as it is on Autotask. The passwords match, and I have followed the
LT Autotask configuration guide for the entire process.
Ticket Time Settings: Error! Users not verified!
Any help would be appreciated.